Privacy Policy

This policy explains what information Better Tips (“Better Tips,” “we,” “us”) collects when you use better-tips.com(the “Service”), how we use it, and the choices you have. Better Tips is built for Square sellers (“Merchants”) and their managers to turn Square timecards and payments into hours, wages, and tip reports for payroll.

Information we collect

Account information. When you sign up we collect your name, email address, and profile picture from Google, plus the name, URL, and logo of any team you create and the email addresses of people you invite. Sign-in is handled by Google; we never see your Google password.

Google account data.“Sign in with Google” is the only way to sign in. It uses the openid, email, and profile scopes. See Google user data below for exactly what we receive and how we use it.

Square account data. When you connect Square, you authorize Better Tips to access your account with read-only permissions: merchant profile, payments, timecards, and employees. We cannot make changes to your Square account. We store only:

• Your Square merchant ID and the permissions you granted.
• The OAuth access and refresh tokens Square issues, so we can request your data when you run a report.

When you run a report, we fetch your locations, team members, wages, timecards, and payments (including tip amounts) from Square, calculate hours, pay, and tip allocations, and show you the results. We do not save that report data in our database. We do not request access to your customers, bank accounts, or payouts, and we never receive full payment card numbers.

Billing information. Paid plans are billed through Stripe. Stripe handles your payment details; we receive and store your Stripe customer ID and your plan, seat count, and subscription status.

Technical data. For each sign-in session we store your IP address and browser user agent to keep your account secure. We use only the cookies needed to keep you signed in. Our hosting provider also keeps standard server logs (such as IP address, browser type, and request time) for security and debugging. We do not use advertising or cross-site tracking cookies.

How we use information

• To run the Service: sign you in, manage your team, connect Square, and generate your reports and exports.
• To manage subscriptions and seat-based billing.
• To provide support and respond to your messages.
• To keep the Service secure, prevent abuse, and fix problems.
• To comply with legal obligations.

We do not sell personal information, use it for third-party advertising, or use Square data for any purpose other than providing the Service to the Merchant who connected it.

Google user data

Better Tips uses Google only to let you sign in. We do not request access to Gmail, Google Drive, Google Calendar, Google Contacts, or any other Google service.

What we access.When you sign in with Google, we receive your Google account’s email address, whether that email is verified, your name, your profile picture URL, and your unique Google account ID. Google also issues sign-in tokens limited to those basic profile scopes.

How we use it. We use this information only to create and sign in to your Better Tips account, show your name and picture in the app and to your teammates, and contact you about your account. We do not use Google user data for advertising, to build user profiles for others, to train AI or machine learning models, or for any purpose unrelated to providing the Service.

How we store and protect it. Your Google profile information and the sign-in tokens Google issues are stored in our database, which is encrypted at rest by our database provider, and all data is encrypted in transit. The tokens only grant access to the basic profile information above, and we do not use them to call other Google APIs. We never receive your Google password.

Who we share it with. We do not sell Google user data or share it with third parties, except with the service providers listed below that host and operate the Service on our behalf, with the teammates in your team (who can see your name, email, and picture), or where required by law. Humans at Better Tips do not read your Google user data except with your consent, for security purposes, or to comply with the law.

Retention and deletion. We keep your Google profile information for as long as you have a Better Tips account. To delete your account and its Google data, email matt@mattech.fyi and we will delete it within 30 days. You can also revoke Better Tips’s access at any time from your Google Account permissions page.

Better Tips’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Information about employees

When a Merchant connects Square, Better Tips processes information about that Merchant’s team members, such as names, wages, hours worked, and tips, on the Merchant’s behalf. For that data, the Merchant decides how it is used and we act as their service provider. Better Tips never contacts employees directly. If you are an employee with questions about your data, please contact your employer.

Who we share information with

We share information only with service providers that help us run Better Tips, including:

• Google, for sign-in.
• Square, to read your locations, team, timecards, and payments.
• Stripe, for subscription billing.
• Vercel, for hosting and for storing team logos. Team logos are served from a public URL.
• Our database provider, for managed Postgres hosting.
• Better Auth, whose hosted dashboard receives account and sign-in activity so we can monitor authentication and security.

We may also disclose information if required by law, to protect the rights and safety of Better Tips or others, or as part of a merger, acquisition, or sale of assets, in which case this policy will continue to apply.

Retention and deletion

When you disconnect Square, we revoke Better Tips’s access with Square and delete your stored tokens immediately. Because we do not save report data, nothing from Square remains after you disconnect. Your account and team information is kept while your account is active. To delete your account or a team, email matt@mattech.fyi and we will delete it within 30 days. We may keep limited records, such as billing history, where the law requires it.

Security

We use industry-standard safeguards, including encryption in transit (HTTPS), encryption at rest by our database provider, read-only access to Square, and access restricted to the people who need it. No system is perfectly secure, but we work hard to protect your information.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to certain processing. To make a request, email matt@mattech.fyi. We will not discriminate against you for exercising these rights.

Children

Better Tips is a business tool and is not directed to children under 16. We do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the date above and, where appropriate, notify you by email or in the app.

Contact

Questions about this policy? Email matt@mattech.fyi. See also our Terms of Service.